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Terms of Service

Last updated: July 3, 2025

Welcome to Pink Soul. These Terms of Service ("Terms") govern your use of our website https://pinksoul.us ("Site"). By accessing or using our Site, you agree to comply with and be bound by these Terms.

1. Eligibility

You must be at least 18 years old or have legal guardian consent to use this Site. By creating an account or making a purchase, you confirm that you meet this requirement.

2. Account Responsibility

You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

3. Product Information

  • All products are subject to availability. We reserve the right to limit quantities.
  • We strive to display accurate product descriptions and images but do not guarantee that all details are error-free.
  • Prices are listed in USD and may change without notice.

4. Orders and Payment

Orders are processed securely through Stripe. By placing an order, you authorize us to charge the payment method you provide. We may cancel or refuse any order at our sole discretion.

5. Shipping

Shipping times and fees are displayed at checkout. Orders are shipped to the address provided. We are not responsible for delays caused by carriers or customs.

6. Return & Refund Policy

If you are not satisfied with your purchase, you may request a return within 14 days of delivery. Items must be unused, in original condition, and with all tags attached.

  • To start a return, contact us at [email protected].
  • Customers are responsible for return shipping unless the item is defective or incorrect.
  • Refunds are issued to the original payment method within 5–10 business days after we receive the returned item.
  • Final sale items are not eligible for return or refund.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and deliver personalized content. By using the Site, you consent to our use of cookies.

  • Essential cookies: Required for basic site functions like login and cart management.
  • Analytics cookies: Help us understand user behavior to improve our services.
  • You can control cookies through your browser settings. Disabling cookies may affect functionality.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Pink Soul and is protected by copyright and trademark laws. You may not copy, use, or distribute any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Pink Soul is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.

10. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for any conduct that violates these Terms.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of California, USA, without regard to its conflict of law principles.

13. Contact Us

If you have any questions about these Terms, please contact us at [email protected].